Exchange & Returns.

We strictly do not accept cancellation or provide refunds. Please be sure of what you would like to purchase before placing an order.

For hygiene reasons, we do not accept returns or exchanges.

Exceptions:

  • Damaged item
  • Incorrect item

Kindly email the following to mellofello.sg@gmail.com within 3 days after you have received the package for us to process the exchange:

Your name, item name, photo of item 

Incorrect item shall be returned unworn and with original packaging intact, only then will the full shipping cost be reimbursed and the correct item will be mailed out within 3 working days with no additional cost. A refund will be made if the correct item is out of stock.